Find out how to use Twitter to streamline your business and improve your bottom line including a list of the essential third party twitter apps you need to succeed.
1. use twitter to directly connect with customers
you can use twitter search to look for your industry keywords and connect to people in real-time as they ask about products, prices, etc.
2. use twitter as intranet communication for your employees
so they can keep up with each other throughout the day. much easier than texting, emails or phone calls. Updates could be set to private for security reasons.
3. use twitter for customer service
many companies are letting their customers contact via twitter for questions and help.
4. use twitter for updates and announcements
much quicker and more informal than an email newsletter. Have your customers follow you to see you product/website updates and announcements.
Customers can subscribe via mobile or RSS for instant notification.
5. use twitter to exponentially spread the word
if all of your employees have there own twitter accounts with their own set of followers you can use them to spread the word about a new blog post, a new product, a new company video, etc. Their friends tell more friends who tell their friends and so on.
6. follow your competitor’s twitter accounts
I do this just to keep tabs on them 🙂
7. time management
twitter can be used to keep a detailed record of what you are doing every day. you can set up a separate account to do this.
use twitter as an informal and casual way of arranging a meeting with workmates from wherever you are.
9. twitter groups
There’s a new service that is becoming popular very quickly called twittgroups. I’m not sure how to use this for business just yet but it is worth checking out. Possibly start a twittgroup for your company or industry or product?
10. twitter todo list
use twitter to record down what you need to do while you are away from the computer.
5 Titter Apps you can use to implement these strategies
Mac and PC
a desktop app that streams a variety of feeds straight to desktop. Use this in conjunction friendfeed.com and you will get everything you need streaming across your desktop in real-time.
TweetDeck is an Adobe Air desktop application that is currently in public beta. It aims to evolve the existing functionality of Twitter by taking an abundance of information i.e twitter feeds, and breaking it down into more manageable bite sized pieces.
Receive emails alerts for for twitter search results.
Automatically stream any RSS feed into your twitter account. Your blog posts for example.
BrightKit lets you manage multiple Twitter profiles and pre-schedule tweets. Any number of users can manage shared profiles. BrightKit will provide solid tweet metrics right on the dashboard, and loads of additional features are on the way.